Frequently Asked Questions

Where are you located?

Amber Star Photography is located in Spring, Texas, just a few minutes north of Houston. I have an {upstairs} in home studio conveniently located off Cypresswood Dr. & I-45. Outdoor sessions are held in or around the Spring area.


How far in advance do you book?

I like to advise clients to book as far in advance as possible. I like to book at least 3-4 months  in advance to insure we can schedule you at the best time. 

Expectant mothers - Book in second trimester for Maternity & Newborn Sessions    


Where can I find more information on session pricing?                  

All sessions are all-inclusive and include high resolution digital files and a print release. I offer different collections to accommodate every budget. Click HERE to access the Pricing Page for more information, or feel free to contact me and I'd be happy to discuss my pricing and product information. 


When do we pay?

A non-refundable retainer is required at the time you book your session. The balance is due 2 weeks prior to your session. If you are booking within the 2 weeks of your session, full payment is required. Acceptable payment options are: Credit Card, or Cash. All sessions and products are subject to 8.25% Texas Sales Tax. 


Do you offer payment plans?

I understand that custom photography can be a big investment, and because I want everyone to be able to afford professional prints and products, I offer payment plans for any product amount over $799. You can split your payments into 4 weekly, bi-weekly, or monthly payments. Prints and products will not be delivered until all payments are made. 

I currently only offer payment plans for prints and products. This is not available for session collections. 


Do you offer Gift Certificates?

Yes! Gift certificates are available for purchase for any occasion! You can purchase the gift certificate foe any denomination. This makes a great gift for moms-to-be, Mother's Day, Father's Day, Birthday, Christmas Gifts, or just to say "I love you". 

Contact me for more details.


How do I book a session?

To book a session, you simply go to the BOOK page at the top of the website and choose which session you would like to book. Once you click on the session you would like, all the avaible days and times will show up on a calendar. Pick the most convenient day and time for you and the you will be directed to pay your retainer fee and sign a contract. After you have done that, you are all booked and you should receive a confirmation email with all your session info, directions, and an address. Easy Peasy!

The quickest way to reach me is through the CONTACT LINK on my website, or by email at info@AmberStarPhotography.com. 


What happens after I book my session?

You will receive a confirmation email from me within a couple days after booking with any additional information and session details. After your session, you can choose to have an Ordering session if you would like to order any professional products to additional digital images, but this is not required. Otherwise, about 3 weeks after your session, you will receive an online proof gallery sent via email with all of your images. You will have access to your Online Proof Gallery for 3 days.  You will choose your favorite images and I will fully edit and enhance each of them. Within 3-4 weeks, you will then receive your Final Online Gallery of your edited images to download and save to your computer for sharing or printing. 

 If you have any questions or concerns, we will address them prior to your session.  


Who should attend the photo session?

Anyone being photographed should attend the session. Tag alongs tend to be distracting and can become overwhelming, especially for children. Studio sessions should be limited to mom, dad, and the children being photographed. 

Please advise extended family members of my studio policies. You can politely inform them that space is limited and only immediate family members should attend. 


What should I bring to my NEWBORN SESSION?             

I provide outfits, bonnets, headbands, and all the props for Newborn Sessions. I do not photograph any outside props. But don’t worry! I have a ton of props to choose from in the studio.


Do NEWBORN SESSIONS include family & sibling shots?

It depends on which collection you choose. I do offer a FULL NEWBORN SESSION that includes family & siblings shots.  Click HERE to view all collections.


What should we wear to our FAMILY SESSION?

I always tell my clients to first pick color tones, such as dark/rich colors, or light/pastel colors. Decide what colors you are drawn to and go from there. Do not do matchy , matchy. Instead coordinate your colors. You can add a little pattern or a color that pops to some of the family members too. You will revive a Prep Guide after booking your session with all the tips to help you prepare for your session.

If you are planning on newborn family photos, I prefer white or cream tones. I always shoot siblings & Newborn Families on a white backdrop. White looks amazing on everyone and is simple and timeless. I do have some dresses available for little girls and moms. Or, you can grab some simple white t-shirts for the session. Check out my portfolio for sample images.


How long until our images are ready?

Your first proof gallery will be sent to you 1 week after your session. Your final online gallery with your enhanced images will be sent to you via email within 3-4 weeks after your session. Turnaround time will be longer in the Fall or Winter months.  Any prints or products ordered will be available for pick up between 4-6 weeks after you place the order. 


What format do you provide images in?

All digital images come in high resolution JPG files. 


Do you recommend lab prints?

I highly suggest printing through my professional labs. Consumer labs will change the coloring and sometimes crop your images. There is a noticeable difference between the two. I do not suggest printing though any consumer labs such as Wall-Mart, Walgreens, or CVS. However, you have the right to print wherever you would like. If you choose to print at a consumer lab, I can not guarantee the coloring or any other issues you may have. I do guarantee the prints through my labs.